ASB plays down fee-for-service talk
Speaking yesterday, Comyn outlined his support for a fee-for-service model similar to the Netherlands, where customers are charged an upfront fee for mortgage advice.
Comyn said he believed the current broker commission model was flawed, and suggested fee-for-service was "the most attractive model" for the bank, with the least conflicts of interest. Comyn said he believed fee-for-service best served the customer, but felt CBA was unable to introduce it as rivals would not follow suit. He claimed the bank tried to introduce a fee-for-service model in January this year.
TMM Online asked ASB for its views on fee-for-service, and the bank indicated the two markets would be viewed separately. An ASB spokeswoman said: "ASB is aware of CBA’s response to the Royal Commission in Australia, however ASB operates independently of CBA and in a very different market."
The spokeswoman said ASB was keen to protect its relationship with brokers: "ASB has a close association with the Mortgage Broking industry in NZ and our aim is to work with Brokers to continuously find better ways to work with the industry and our customers in New Zealand.”
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