Avoiding digital and broadband disputes

Tenancy Services says in the case of digital television, for example, if the landlord has it already installed, he/she must also repair and maintain the equipment. However, if their property is not set up for digital TV, they don’t have to install or upgrade equipment to receive it.

If a tenant decides they want to install digital TV, they have to get the landlord’s written permission to install it. The landlord can’t withhold permission without a good reason.

Before agreeing to install digital TV the landlord and tenant need to decide who will own the equipment. Often satellite dishes are the property of the company that provides the service – e.g. Sky.

If a tenant is already renting a property and the landlord decides to install digital TV, he/she will need the tenant’s permission to access the property. This also applies if they want someone to do the installation for them. When carrying out the work, they need to respect the tenant’s right to quiet enjoyment.