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It's time for Gareth to shut up

Friday 23rd of July 2010
What planet is Gareth Morgan on? His rant, I mean article, in the NZ Herald this week attacking advisers is an odious, boring piece of copy which is best used to wrap up fish and chips. I wonder if it was timed to coincide with the Institute of Financial Advisers conference which I have been at this week. As it turned out it was published on the day the Code Committee and Commissioner of Financial Advisers, David Mayhew, addressed the conference. Morgan’s piece was a talking point of the conference. A common theme being here he goes again. One highly placed man in adviserland described it to me like this: “My eyes glazed over after the first couple of paragraphs.” “Gareth’s an unhappy man.” Sure some of Morgan’s points maybe valid, but not all of them. His claim that the Code Committee is subject to “industry capture” is plain wrong. This group has worked diligently to deal with some difficult and complex issues and it has listened to submissions from a wide range of people and organisations. The Code has to be approved by the Commissioner and also the Minister of Commerce. They won’t be signing it off, if it doesn’t meet the requirements of the Act. A huge amount of time and effort has been put into creating a set of minimum standards for advisers. Thousands of advisers have been working hard on meeting these new requirements which come into force next year. Why, oh why, do people like Morgan and Consumer go out of their way to build up this public perception that all financial advisers are bad? There are plenty of excellent and professional advisers helping New Zealanders. Using the Consumer Institute mystery shop of advisers as proof the sector is flawed is in itself flawed logic. The mystery shop has been discredited by Auckland University Director of Research and Policy Solutions Dr Michael Mintrom. The survey is like Morgan’s book he talked about, After the Panic. Full of errors. In fact his book was so inaccurate it had to be pulled off the shop shelves and fixed. If there is a problem, then it rests with product providers and investors themselves. There have been plenty of investments allowed into the market that have been duds and failed to deliver promised returns. Secondly, as I have said countless times, the majority of people who lost money in finance companies chose to make the investment themselves. They did not use intermediaries such as advisers. The main issue is here we have someone who is both an adviser and a fund manager criticising the adviser reforms. It seems there is only one good adviser in New Zealand – Gareth Morgan. The good thing is that once the Code is implemented Gareth will have to become an AFA. One of the items in the code is about good behaviour. Will it make Gareth shut up?
Comments (5)
Philip Macalister
Tony, thanks for you post. I don't know the circumstances of your situation or what happened so it is hard to comment on those. However, the point I am making is this. There are many good advisers in New Zealand and you can't go and label them all unprofessional and loaded with vested interests as Gareth does. There are advisers who work on fees, and there are many advisers who didn't recommend the sort of products which failed. Advisers can only work with the information that the product makers give them. The issue here is that advisers did what they thought was right given the information and research they had. The real issue rests with the people who "made" these investment products. In the past year we have seen many cases where they are now being found out. This includes finance companies, where directors misled investors and advisers. Likewise we have seen issues at the fund level. The other point is that the large majority of investors who put money into failed finance companies did it off their own bat. They did not invest through an adviser. I am sorry to hear that you lost money, but unfortunately you can't sheet all the blame to your adviser. Philip
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14 years ago

Brent Sheather
I thought Gareth's article was excellent and sent a copy of it to all my clients so there! As for the effect of Gareth's comments on the public's confidence in financial planners all I can say is I don't think his firm put any of its clients into finance company debentures. Hmmmm
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14 years ago

Brent Sheather
By the way Philip you're wrong in you're comments -virtually all the recommendations I saw from financial planners in the last 10 years were full of finance company debentures so don't get sucked in by people who tell you they were all mum and Dads. Idea nice dream but wrong!
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14 years ago

Clayton Coplestone
Gareth’s book “After the Panic” was pulled off the shelves and reprinted as it mistakenly named a small number of Directors as being associated with receiverships. The rest of the book was basically factually correct – albeit riddled with Gareth’s own positioning statements. Whilst I believe that Gareth Morgan’s published observations have been a reasonable account of the industry-that-was, it’s now time for these to cease. The recent ranting in the NZ Herald smacks of self-promotion and encourages the consumer to follow a mystical pied-piper into the sanctuary of his Kiwisaver entity. Whilst the NZ financial services industry remains some way from being deemed a “profession”, it is recognizing past mistakes and (with the help of bumbling regulators), is doing its best to reinstate consumer confidence. In relation to the finance company debacle: it’s time for greedy investors, clumsy Directors and a benign regulator to shoulder some of the blame rather than continually pointing the finger at the advisory community. Reinforcement of being a “profession” must come in the form of industry participants binding together to demonstrate a collaborative approach in solving the issues. It’s time for the chosen industry body (as we’re too small to have the number of industry bodies that currently exist) to stand up and promote the virtues of robust advice, and the perils that come with investing in celebrities. The most significant industry threat is in the future of Kiwisaver (272 Kiwisaver schemes is way too many for 4m people), and the consumer reliance on slick marketing and advertorials. By my reckoning, most of these schemes are being operated on shoe-string budgets, by folks with little or no investment experience (as opposed to financial experience). Imagine the industry carnage when a self-proclaimed-investment guru gets it massively wrong, or fails to accurately account for something… Unfortunately it’s an event that we all end up paying the price for.
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14 years ago

dave mason
As an adviser who has been called 'selfish' and 'self serving' by clients when I suggested that they withdraw money from finance companies as the return of capital was more important than return on capital it was of little surprise, but no comfort when the finance companies started to fall over. Advisers should rely on more than the opinion of the product providers when making a recommendation, which I personally do. I am looking forward to the new FAA regime and all that it brings. The biggest challenge in all of this is changing the behaviours and attitudes of many advisers and customers alike.
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14 years ago

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