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Why are some RFAs still advertising AFA services?
Tuesday 17th of May 2011
As I alerted in my last blog we've started doing spot checks on advisers to make sure they are now registered.
One simple method has been to check the advertising or website of an adviser and if they are appear to be offering a personalised financial adviser service to the public we check the FSPR register to see if they (or the company they work for in the case of QFE advisers) are on it. Not being registered when you should be is an easy way to end up on the wrong side of a new regulator eager for early results.
During this process we've come across several advisers who have registered but not applied to be authorised. And some of these registered-only advisers are still advertising financial planning, investment advice, KiwiSaver and other services. There’s no information on their website saying they intend to withdraw from those services and nothing to indicate they’re planning to apply for AFA status.
While it’s not illegal yet, with just six weeks to go* we think it’s misleading – your clients need to know the services you offer are about to change.
Come 1 July any adviser advertising or marketing those services when they are not licensed to do so will be breaching the 'holding out' and misleading, deceptive and confusing conduct aspects of the law. We will be actively looking for instances of this and taking action.
If you haven’t already, you should now be reviewing all your marketing materials (website, brochures, business cards, advertising etc). If you’re an RFA check any reference to AFA services is removed. If you’re an AFA make sure you’re describing your services accurately.
For example:
- check the scope of the services you describe is aligned with what you are registered or licensed to do. Opt-in AFAs should ensure it’s clear for their clients that they can only advise on category 2 products.
- if you have described yourself as a 'sharebroker' in the past, under the new law you can only do that if you or your employer are a member of a registered exchange. And I would caution against substituting 'stockbroker' or other analogous terms which could lead to a holding out or misleading conduct complaint.
- if you're using the acronym AFA to mean Associate Financial Adviser, regardless of whether it's a designation granted by a professional body or not, I advise you to choose other language to describe what you do.
- AFAs should check you're not implying anywhere that FMA has endorsed or approved your business or advice (see Standard Condition number 7).
Comments (4)
Simon Rule
I agree with your comments Very Concerned. As long as the FMA and regulation overall keeps its focus squarely on the consumer and “their” interests then I am onboard and behind this process 100% The very worst thing that could happen is that this becomes all about the regulators themselves, keeping bureaucrats employed in jobs that add no value to the public. This would defeat the entire purpose of regulation of the financial services industry in the first place. Given this Government’s aversion to back office bureaucracy it would be wise for the regulators to remember this...
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13 years ago
Austin Fisher
I agree with Very Concerned and I am also keen to see the FMA adopt a sensible and balanced approach.
Having said that, advertising yourself as an expert on something - when you're not - has always been unethical and wrong. The FMA didn't make that one up. It's a shame that this kind of behaviour needs legislation to ensure that it doesn't continue. An excellent risk adviser is not an instant expert on KiwiSaver/investments.
Frankly, I am looking forward to this new era as it helps kick into touch the people that shouldn't be anywhere near investment advice.
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13 years ago
Alison Gilbert
Talking of "misleading the investing public", what about that clown in the NZ Herald on Saturday telling investors only to to trust AFAs that werte also CFPs and members of the IFA ?
Mel and her team should be on the lookout for people who are intent on undermining the AFA qualificaton before it even gets off the ground.
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13 years ago
Giles Thorman
Every Blog that Mel seems to leave has some "Sabre Rattling" in it, she advises us against getting on the "wrong side of a new regulator eager for early results".When oh when will she and everyone at the FMA make this about trying to get things right, improving the level of information clients can expect and improve the advise that the general public can access. It seems that Mel and the FMA will not be happy until they have crucified a few people for relatively minor trangressions; these "early results" she is so keen for could well be someones livelyhood. Before some apologist pipes up, I am not advocating no action, I am suggesting educating everyone and making it a journey that we all go on. Anyone going out their way to rip a client off should be dealt with harshly, but over the last 2 years the goal posts have moved so often I don't even know which side of the field to start looking for them.
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13 years ago
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