Customers doing it tough, Partners postpones conference

The insurer held a webinar for advice businesses in which its executive addressed the economic environment, which is creating challenges for both insurers and their customers.

Chief of distribution Andries van Graan said in that context, it had been decided there would not be a conference this year.

“There’s a very tough economic environment…So as a business, we reflected on having a lavish big conference event in an environment where our end customers are struggling. And we thought it was not the right time to do. So therefore, this year, we will not do that.

“Will we have a conference in the future? Yes, we will. What we've decided to do this year is more smaller events where we reach everybody and create those opportunities for advisers to connect and have conversations.”