Dream home becomes newcomers' nightmare

Emma Dowling, 27, said her 9-month-old child, Jamie, was lucky not to have been hurt when the ceiling had collapsed on to his bed, in the first of a series of problems at their Ravensbourne home.

"We have lost all our savings on this house and on the rent we have to pay while this whole thing gets sorted out," she said. "It's just about broken us. We haven't got much left, and it look...