TMM - News
Frustration over home loan processing
Monday 5th of October 2020
Several advisers told TMM Online that direct customers were getting preferential treatment.
Krish Krishna of Mortgage Suite said there were "major hold ups" in getting home loans approved.
He said banks were processing direct loans more quickly: "I am also aware of one case where someone got approved within three days by going direct to the branch.
"The problem to some extent is the banks' own doing. The broker hubs have taken control over all business applications as well in the case of ANZ, ASB and Westpac," Krishna added.
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