The health insurance sector now has a very powerful ally

If you are looking for a meaningful healthcare experience that ensures efficient access to quality medical services, Auckland Health Services (AHS) has the knowledge and expertise for you. AHS offers a personalised, medical coordination service to guide health insured members seamlessly through the process. AHS medical coordination revolves around a patient centric model which fosters good communication between stakeholders as well as in-depth knowledge of the New Zealand medical environment and providers.

Estelle Kruse-Stowers, the Managing Director of the company explains that the founding principles of the medical coordination services ensure that, 

• Patients are seen through the delivery of medical and surgical procedures seamlessly
• Medical claims are handled efficiently, with care and empathy
• Patients experience a smooth medical journey with trusted support and guidance
• Recovery and rehabilitation is pro-actively managed, aiding in the overall experience
• Health insured members have a reliable and efficient coordinator who manages the patient with support through their entire health journey

AHS facilitate all coordination aspects of a medical journey including assisting with insurance approvals, liaison with specialists, coordination of appointments, management of treatment plans, the collation of invoices and medical notes and the pro-active management of the rehabilitation process. The professional team has strong working relationships with a network of healthcare providers, which enables access to: 

• Preferential appointment slots
• Faster treatment pathways
• Negotiated rates with major providers
• Cost containment measures for insurers
• Cashless payment for members

Additional key services offered by the specialised team include: