
Insurance
Adviser's in-laws lose IFSO complaint
Thursday 8th of March 2018
The couple had life and trauma insurance but wanted to cancel the life cover.
They went to their own financial adviser for advice, who asked for quotes for trauma and life cover at $20,000 each. These were provided by the insurer.
A month later, the insured couple then contacted the insurer and said they wanted to cancel the policy because they were unable to pay the premiums.
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