Insurance

CFCC REACTION: Consumers at mercy of advisers

Tuesday 29th of January 2019

A report aiming to improve the culture and conduct of New Zealand’s life insurance industry may require companies to change their entire business model, but the outcome will be better service for their customers, says the Commission for Financial Capability (CFFC).

The Managing Editor of CFFC’s Sorted website, Tom Hartmann, says consumers are at the mercy of intermediaries s...

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