Insurance
Churn is different to replacement: Partners says
Tuesday 22nd of May 2012
The simple difference between churn and replacement business is that with the former the adviser benefits and when it is the latter the benefit is for the client rather than the adviser.
Partners Life technical manager Steve Wright said its seminars on the topic were "not an invitation for open churn for all or any business to Partners Life" but an attempt to clarify the situation around...
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