How much knowledge of medical conditions are life advisers expected to have?

Giving suitable advice on life and health insurance is a complex matter. If it wasn’t, clients would have little need for the services of an adviser.

We know life and health insurance must be ‘sold’ and that advisers are crucial to getting clients to ‘buy’ insurance, that’s not in question for me.

However, we have a new regulatory regime now, and advisers are expected to give advice with the due care, diligence and skill, of a prudent person engaged in giving financial advice (Section 431L of the FMC Act).

The questions for me are: