Insurance

Insurance bosses poorly prepared for change: Naylor

Wednesday 31st of January 2018

Michael Naylor, of Massey University, wrote a book, Insurance Transformed, which outlines his vision of the future of the sector.

He said the essence of the insurance industry could be expected to change.

“To be able to prepare their companies for this future CEOs need a clear vision of the likely shape of that future – what kind of product attributes will be demanded by customers...

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