Insurance

Pinnacle seeks new heights with capital raising

Tuesday 25th of September 2012

Pinnacle Life is seeking to raise upwards of $10 million to expand its operations, with managing director Noel Vaughn saying the market for direct life sales is larger than they are currently able to exploit.

“I think we regard the niche in the market we operate in as being several times the size we’ve got. Fundamentally we think our market niche is some four or five times greater than where we are,” he said.

Vaughn said no additional cash had been raised at present as they had just begun the process of approaching institutional investors, pension funds, venture capital operations  and “well-heeled” private investors.

Vaughn said the company would use the cash primarily to expand its radio and social media advertising, but that television advertising remained a possibility depending on the amount of new capital raised.

Pinnacle Life recently received a financial strength rating of B (Fair) and an issuer credit rating of ‘bb+’ from AM Best, and Vaughn said the additional capital would also enable them to obtain a better rating.

“The issue we’ve got is we’ve run our capital pretty hard to the point we’re at and AM Best are saying, as is some of the internal control measures we’ve got, that we need more capital to keep going,” he said.

“We got a rating at the time before we came into the market for more money. We would expect as a response to getting more money that the rating would be improved.”

Vaughn acknowledged that the life market is dominated by brokers, saying they account for around 60% of the market, but he also believes scope exists for expansion of the direct-to-consumer market.

“We’re in that market, Asteron is to some extent and Cigna is as well, so we think it’s going to grow. We just need more capital to service it.”

He said he believed an increasing number of New Zealanders were becoming more comfortable buying financial services direct using online channels.

“Life insurance at its heart is a relatively simple product. Why wouldn’t you buy it directly? Make your own mind up about how much you need and how much you want to pay for it,” he said.

“The number [of people] who are dealing online is growing and we’re part of the process of servicing them.”

Comments (2)
Simon Rule
Vaughn acknowledged that the life market is dominated by brokers, saying they account for around 60% of sales, but he also believes scope exists for expansion of the direct-to-consumer market. Good luck there sorry Noel. As any insurance adviser (broker) knows when it comes to the vast majority of Kiwis unless there is an actual adviser actively encouraging them to be "responsible" most will never get off the sofa to secure cover. There will always be "switched on" clients that don't need an adviser lecturing them on the benefits of having cover (who would potentially go online for life insurance) but they will always unfortunately be in the minority. In saying that most of the “switched on” clients will actually want the experience of an adviser to talk to when deciding on the most appropriate cover to have. This has certainly been my experience with clients who approach me seeking cover on their own initiative.
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12 years ago

Giles Thorman
I find all the “spin” put into statements such as this one to be worthy of the Machiavellian twists and turns of a political strategist. I would suggest that the only reason Pinnacle Life ever got a financial strength rating was because, in the near future, it is going to become a requirement of every company to have one that operates in this field. Having now got a credit rating that makes it the weakest company operating in the New Zealand Life Insurance market, Messrs Vaughan and Saul are now trying to promote this as them needing to raise capital in order to expand their business, rather than the fact that such a weak credit rating is likely to see them quite rightly attacked by the very people that they are currently attacking themselves. I am staggered at the remark by Mr Vaughan that: “Life Insurance at its heart is a relatively simple product. Why wouldn’t you buy it directly? Make your own mind up about how much you need and how much you want to pay for it”, I am confident that the only time that Pinnacle Life can find a cheaper premium than any competent Broker is either when they discount the first year’s premium on an on-line application, or when they carpet-bag somebody else’s hard work and give a 20% discount to an existing product. I have no problem at all with people providing on-line insurance on a “no advice” basis as long as they don’t spend their whole time telling anyone who will listen, how superior they are to Brokers who offer advice and a service in the event of any complications in the Underwriting process, or heaven forbid, at claim time. The final remark by Mr Vaughan as follows: “The number of people who are dealing on-line is growing and we are part of the process of servicing them”, is worthy of a Tui advert; how can any offering that is based purely on price be referred to as a service?
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12 years ago

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