
Insurance
Spike in adviser complaints: FSCL
Tuesday 3rd of November 2015
FSCL has released its annual report, which shows it investigated and resolved 193 cases, dealt with 2163 consumer inquiries and complaints and took 54 working days on average to resolve a case.
It dropped fees by 15% for its 6000 members in the year.
Complaints about insurance companies made up the biggest portion of the cases that were formally investigated, at 29%. Lenders were...
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