Insurance

Stop filling out forms for clients: IFSO

Wednesday 22nd of November 2017

The IFSO scheme received 10 complaints and 73 inquiries about advisers last year.

Ombudsman Karen Stevens said there had been a general increase in the number of complaints. But some could be avoided.

“Filling out application forms on behalf of clients is a reasonably common practice, and it is a known risk,” she said.

“We say don’t do it unless it’s absolutely necessary. I...

Want to read the full article?
Click the button below to subscribe and will have unlimited access to full article and all other articles on the site.