Russell Hutchinson Opinion

Insurers and regulators create complexity – Your job is simplifying it all

Wednesday 1st of April 2015

Product ranges have got bigger, and bigger, and bigger. It is rare for a benefit or feature to be removed, and far more common for them to be added. We don’t see any medium turn change in this trend, so product complexity looks set to rise. That means you have to be even better at the skill of making it simple. On the plus side, it also means that you have more items that might hit the client's...

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