Mortgage News

One brand but no difference says ANZ boss

Wednesday 26th of September 2012

It was announced this afternoon that after operating for 10 years as two, the brands will become one – ANZ New Zealand Ltd, starting in October. The process will take two years.

Staff were told at a series of meetings across the country.

ANZ National Bank CEO David Hisco said lending policies had been the same for the two banks for the last few years, “exactly the same scorecard is used across both brands”.

Mortgage adviser John Peterson agreed the criteria had been the same for some time and brokers had been told the change was imminent.

Hisco said: “We have been working hard to have both working at the same level so people don’t feel the change. There shouldn’t be too much to worry about except the staff will be wearing a different colour shirt.”

He said the two brands were responsible for one in three home loans issued to New Zealanders. ANZ Bank accounted for $1.09 billion of the June quarter's growth, a record for any New Zealand bank.

ANZ and National Bank have 300 branches across the country. Hisco said that would drop to 280 but there would be 15 new communities served.

Fulltime staff who lost their jobs would be given the opportunity to apply for others although 200 technology contractors would be out of work at the end of their contracts.

National Bank customers will not have to do anything in the transition, Hisco said.  ANZ would adopt National Bank's internet banking model and cards would remain the same until they expired.

The licence for National Bank's black horse branding was due to be handed back to Britain’s TSB in 2014.

Comments (3)
Simon Rule
Christmas came early this year for mortgage brokers and solicitors! We are all going to be so busy now refinancing disgruntled National Bank home loan customers we won't have time for anything else. We all knew the horse was inevitably going to end up at the ANZ abattoir but if Hisco thinks this decision won’t now see a large chunk of National Bank clients jump ship he needs to think again. I can see the other banks now just salivating at opportunity to pounce! Thanks ANZ, you really do live in our world.
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12 years ago

darcy ungaro
As a mortgage adviser, I've seen many clients who used to be quite loyal to National Bank, refinance away from them in the last 3-4 yrs. It's far more than 'the colour of their shirt' that will change but I also feel that much of the change has already happened. I fully agree with Amused - Merry Christmas to you to! Anyone keen to switch banks - give me a call!
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12 years ago

alan milton
I've been an ANZ customer for the last 20+ years after my previous bank didn't offer the service I wanted. ANZ have always been a good bank as far as I am concerned; friendly, efficient, knowledgable staff and good systems.
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12 years ago

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