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Adviser clients 'aware of dispute schemes'
Tuesday 16th of April 2013
Susan Taylor, chief executive of Financial Services Complaints Limited, said people with legitimate complaints about their financial services providers were missing out on the chance to have a fair hearing because they did not realise the option was there.
FSCL is getting twice as many complaints now as it was six months ago but Taylor said awareness of the role of dispute resolution sch...
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