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Advisers resolving complaints: FSCL
Thursday 10th of July 2014
All financial services providers are required to be registered with an external disputes resolution service.
FSCL said the number of inquiries and complaints it received over 2013/2014 financial year was up 85% on the year before, to 3159, from 1259.
But the number of complaints it had to formally investigate was only up 24%.
Of the 202 cases that were investigated, more th...
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