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Complaints are growing but that is good news says FSCL

Tuesday 29th of December 2020

At the ten year anniversary of the dispute resolution scheme FSCL, CEO Susan Taylor, told Good Returns that the growing number of complaints is a good indicator of the robustness of the industry.

Taylor said that a 36% increase in complaints over the past financial year demonstrates the need for financial service dispute resolution.

While some of the compl...

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