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Financial services complaints body wins years-long court battle against chief ombudsman

Thursday 16th of June 2022

FSCL – an independent statutory adjudicator of complaints between consumers and 7,000 market participants such as financial advisers, insurers, non-bank lenders and finance companies, mortgage brokers, insurance brokers, trustees and fund managers – had filed for judicial review of a decision by the chief ombudsman to refuse its request to use the term in its name, in a similar fash...

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