News

FSCL takes issue with ISO name

Wednesday 7th of October 2015

ISO is in the process of changing its name to the Insurance and Financial Services Ombudsman Scheme, which ombudsman Karen Stevens said better reflected its role after 20 years in the industry.

“It’s important for our financial service provider members who aren’t insurers to feel valued. They are important members of our scheme,” she said.

The change takes effect from November 1.<...

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