Managers ramp up communication

Craig Mulholland

Since the Covid-19 outbreak began to have an impact on global sharemarkets, KiwiSaver managers in particular have dealt with a big increase in the number of people looking to de-risk their portfolios.

Managers have responded with emails, webinars and videos for members.

Jeff Ruscoe, general manager of product and marketing at AMP, said there had been noticeable concern from members when markets started moving “dramatically” in mid-March.

“A bunch of people who might not have been engaged in their KiwiSaver in the past … they got interested quite quickly.”