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Ministry needs to better understand disputes schemes: FSCL

Tuesday 19th of May 2015
Financial Services Complaints chief executive Susan Taylor says many advisers maybe thinking, or hoping, that there won’t necessarily be a long road ahead for the schemes because consumers will be so happy with the services provided there won’t be any complaints nor any reason for disputes resoltion schemes’ continued existence.
“Unfortunately, much as I would like to, I don’t share that...
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