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Mixed views on dispute scheme merger
Friday 30th of November 2012
There are four schemes operating: the Banking Ombudsman, which has been around for 20 years; the Insurance and Savings Ombudsman (ISO), which has been around for 17; Financial Services Complaint Limited (FSCL), and Financial Dispute Resolution (FDR).
“There is an underlying question as to whether less is more for consumers in relation to the financial dispute resolution regime,” Consumer...
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