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Providers need more confidence in resoution schemes: FMA boss

Monday 5th of May 2014

In a Ministry of Business, Innovation and Employment survey, about 60% of those surveyed said they were unsure of the value of their membership of a disputes scheme, or that their membership did not give them good value for money.

More than 56% were unsure whether the scheme produced fair outcomes for providers.

Everett  spoke at a meeting of ombudsmen last week. He told them...

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