Today's Wrap comes from the National Adviser Conference in Rotorua. I've been to a lot of these events over the years (actually nearly all of them). It's pleasing to report that it was an excellent event and most importantly the atmosphere felt more positive and energised than in recent years.

It's a credit to Financial Advice NZ that they could get this conference together when the organisation isn't even 100 days old.

As something different we have have filmed the event for Good Returns TV and will be rolling out the first part of that next week.  

However, it wasn't all rosy. 

There was a bit of controversy at last night's gala dinner particularly around the awards and the after-dinner speaker. This year just three Awards, for Excellence in Financial Advice were handed out. Many thought there should have been more awards on offer. 

The guest speaker, a comedian guy from Australia, wasn't particularly well-received prompting some interesting comment from event MC Mike King. 

So it was good this morning to see chief executive Katrina Shanks get on stage and apologise. Members will find a feature of her leadership is that she will own up to things when they go wrong. 

To finish this bit on a positive note, one of the heartening things was that two of the three winners were younger advisers doing interesting things. It's refreshing to see some of the young advisers being recognised.

[Find out who won here].

One of the most read stories on Good Returns has been the IFSO decision regarding an adviser's responsibility to a client who had moved overseas. (Here's the original story).

It's interesting as the decision was made by a case manager rather than being signed off by the Ombudsman of the scheme. Many advisers felt the decision was wrong so we asked why the decision reached was reached.

Here's what deputy ombudsman Louise Peters had to say.