Insurance

nib NZ puts commission, adviser changes on hold while it deals with IT glitches

Monday 19th of February 2024

The health and life insurance company says in a note to advisers that recently implemented and wide-ranging IT service system changes meant “our service has fallen short of yours and our expectations.”

In December, nib acknowledged that some advisers were experiencing service delays and that it was dealing with high business volumes and a transition to new systems.

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