Insurance

[Opinion] Why did Southern Cross cancel an interview with its CEO?

Wednesday 1st of November 2023

The arrangement was made around the time I was writing a series of stories for Good Returns about Southern Cross having quietly dropped a $60,000 a year benefit for non-surgical hospitalisation with scant notice to either insurance agents or policyholders.

To be clear, Southern Cross was legally within its rights to do this because a clause in its policies specifies it can do s...

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