
Russell Hutchinson Opinion
When is advice not advice? The curious rise of no-advice sales
Monday 16th of February 2015
Imagine you are a client of a major institution and a helpful customer service person asks you if you would like to consider their product – KiwiSaver or insurance, for example.
You glance quickly at your watch but realise there is actually half an hour to spare before you meet your partner and you can spend it here in the cool air-conditioning or outside window shopping.
You agre...
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