TMM - News

Service agreements could help banks’ processing timeframes

Tuesday 1st of July 2025

As turnaround times at the major banks show little sign of improvement, FAMNZ wants clear service level agreements introduced.

“That’s standard in most business partnership – and this should be no different,” Leigh Hodgetts, FAMNZ country head says. 

“Right now, consumer choice is being compromised.”

FAMNZ members are consistently...

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