ASB reviews Covid-19 process

ASB currently wants customers to go direct with any applications, rather than through their broker. 

The stance has angered advisers, who say they have been "frozen out" by the bank during the Covid-19 crisis.

A spokeswoman said: "ASB is currently asking its customers to apply directly to the bank to apply for mortgage relief, and is now reviewing this process."

Grant Gilbert, ASB's general manager for specialist lending & business development, said customers should take advice from their broker before they make changes to their mortgage.