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Came, saw, looked and found ChatGPT wanting

Thursday 23rd of March 2023

Financial Advice NZ chief executive Katrina Shanks says advisers are testing the AI tool by putting in questions about financial advice and doubting what they get out.

Given that is the general view, Shanks believes ChatGPT will not be widely adopted in New Zealand by mortgage and financial advisers because it is too unreliable.

“What it produces is not necessarily based on facts. It is useful only as a reference tool.”

However, she says it is good for mortgage and financial advisers if they are short of ideas and the right words to use for publishing basic information, but as professionals they need to apply their own advanced knowledge when sending material to clients.

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