Turnaround time improvement?
Alexander's monthly survey of the adviser market reveals "banks have improved their turnaround times in most instances, but not all".
One Auckland-based respondent to the survey said: "Bank turnaround times have been good after the break; deals are now getting picked up and approved within a few days and [that] seems to be across all banks."
Another Aucklander added: "Bank turnaround times have improved since the New Year with the exception of one bank, and this is providing better service levels to our clients."
However, not everyone was in agreement. Three respondents to the survey described turnaround times as "appalling".
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