Year in Review: New bosses; New player; Lots of action

Reflecting back on the year I’d say the health and life insurance industry is pretty robust and competitive, but is facing quite a few challenges. Next year is shaping up to be pretty interesting judging on what we can see at the moment.

Firstly, I’ll start at the top. Always a good place to start. Over the past year and a bit we have seen significant changes in leadership with new chief executives at Fidelity Life and Partners Life, with of course the retirement of industry shaper Naomi Ballantyne. Plus we have the announcement that Gail Costa is stepping down meaning a new boss at Chubb is likely in early 2025.

Interestingly we have gone from an industry largely led by women to one in which the majority of leaders are men.

The new leaders are shaping things their way. Clearly Campbell Mitchell at Fidelity Life has brought new energy and an aggressive approach to the market.