This case study looks at a complaint about disability insurance and the interpretation of medical evidence and policy provisions when a client has a heart attack. This is from the Insurance and Savings Ombudsman (ISO) annual report.

TNP has appointed Mark van der Merwe as a regional development manager to focus on growing the membership of TNP Home Loans.

TNP has appointed Mark van der Merwe as a regional development manager to focus on growing the membership of TNP Home Loans.

Newpark says its lead generation programme allows it to monitor conversion rates of leads to business which means it can help advisers in the areas they can improve in.

Cabinet has approved the appointment of Simon Allen as the chair of the soon-to-be established Financial Markets authority, Commerce Minister Simon Power has announced.

Andrew L'Almont has resigned as Mortgage Express chief executive after more than 12 years to pursue a new direction.

KiwiSaver funds ended 2010 strongly with positive returns across all sectors for the December quarter - and the year - according to the latest Mercer KiwiSaver Survey.

Andrew L'Almont has resigned as Mortgage Express chief executive after more than 12 years to pursue a new direction.

Last week's unemployment figures were disappointing and even led some commentators to suggest the Official Cash Rate (OCR) might move downward, however bank economists do not believe that will be the case.

Returns to 31 December 2010

Geneva makes early payment; HSBC launches RMB savings account; Building Societies debuts and falls.

Bank of New Zealand has appointed a new head of wealth and private banking.