In uncertain times, managing relationship with customers - understanding, attracting and keeping them - matters as never before. Nowhere is this more important than in the financial services sector.

Love 'em or loath them you should read this, Morningstar sticks with NZ, Regulators busy banning advisers.

Are capital notes, contributory mortgages and hedge funds popular just because they are easy to sell in this market?

One of the biggest retail brokers in the country, CS First Boston, has decided to close its retail operations and focus on what it calls its "core business".

Tony Thomas analyses the downfall of Australasian accountancy and financial planning firm Harts.

Michael Cullen tells Parliament that ratings agency Moodys thinks the government's super fund will be good for the economy.

Recommendations on adviser regulation due soon, Sorted a winner, Corporate spying unlikely, Macquarie expands

National reckons the weight of evidence is building against the Government's super fund.

Graham Rich has lost his position as head of Morningstar Research in Australia and New Zealand.

Burglars have broken into one of the country's more successful and most secretive fund managers offices and stolen sensitive material about its 27,000 clients and operations.

Brisbane

The ownership of online mortgage broker E-Loan has changed for the third time in just over a year.