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AIA: The customer business
Special Report

AIA: The customer business

Distribution, the perennial challenge of insurance services. The model of more recent years is the adviser group, and as AIA New Zealand's Head of Distribution and Marketing Darrin Franks explains, some comparisons with the real estate industry highlight what will separate the short-term players from the lasting success stories.

Darrin Franks
Fri, Jul 1st 2011 09:00AM

AIA: Insider information

AIA: Insider information

4 min read
AIA: Good behaviour, bad attitude?

AIA: Good behaviour, bad attitude?

5 min read
AIA: What’s in a brand?

AIA: What’s in a brand?

4 min read
AIA: The leadership vacuum

AIA: The leadership vacuum

4 min read
AIA: The business of risk

AIA: The business of risk

5 min read
Q&A: Sam Stubbs on the 'New Normal'

Q&A: Sam Stubbs on the 'New Normal'

7 min read
Q&A: Sam Stubbs talks KiwiSaver Trends

Q&A: Sam Stubbs talks KiwiSaver Trends

6 min read
ING Life Major Medical Cover: Why you should recommend it to your clie

ING Life Major Medical Cover: Why you should recommend it to your clie

4 min read
Having Super Choice

Having Super Choice

5 min read
Q&A: TOWER Parallel Portfolios

Q&A: TOWER Parallel Portfolios

5 min read
EMERGE Series 2: New capital protected emerging markets fund

EMERGE Series 2: New capital protected emerging markets fund

6 min read
The rational bubble

The rational bubble

5 min read
COMBI Series6 Unlocking the potential of the world’s commodity market

COMBI Series6 Unlocking the potential of the world’s commodity market

7 min read
SPI Capital: Syndication domination

SPI Capital: Syndication domination

6 min read
AUSTRALIA Series 1 - Accessing an Australian equity recovery

AUSTRALIA Series 1 - Accessing an Australian equity recovery

7 min read

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Good Returns was established in 1997 and was one of the first successful online publishers in New Zealand and continues to be a publishing leader. Good Returns is held in high-regard by its target audience, the financial services industry. A team of highly experienced business journalists update the site daily with topical, breaking and relevant news and views. The team is led by founder and publisher Philip Macalister.
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