Susan Taylor is not THE financial ombudsman. We have an appointed Banking Ombudsman who is Nicola Sladden but there is no financial ombudsman per se. Susan Taylor is the CEO of Financial Services Complaints Limited (FSCL) a dispute resolution scheme which after a protracted court battle has now been allowed to use the term ombudsman in its name. FSCL’s website is now stating that they are “a financial ombudsman service” Susan Taylor in addition to being their CEO is also calling herself Financial Ombudsman. Just felt it was important to highlight the above when this article is all about people making instant judgements about others.

As reported yesterday Kiwibank is owed just over $1.8 million now after the collapse of the Solar Group, while the Inland Revenue is owed around $933,675. The people in charge at Kiwibank think they don't need to run it like a real bank because of its taxpayer backing. Their attitude has always been they can just go back to the Government (taxpayer) for more money if needed. A lot of their lending decisions are based around this.

Exciting to see Trust Investments stepping into the financial adviser space with such clarity of purpose and vision. After years of delivering thoughtful, values-driven outcomes for institutional and for-purpose clients, their expansion brings a welcome addition to adviser portfolios - with their Global Bond Fund providing a relevant alternative to some of the traditional approaches.