Russell Hutchinson Opinion

Claims – quantifying an approach

Wednesday 2nd of March 2011

According to recent research into confidence in financial services companies the public believe that we pay fewer claims than we actually do.

The chilling fact is that apart from the aggregate stats on what claims are paid, issued by each company, there is very little hard data about claims. We lack reporting as a percentage of premium, which could be calculated - but even that wouldn't...

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