Fidelity scores top award for third consecutive year

Chief executive Nadine Tereora said she was "enormously proud".

“Being named New Zealand’s Life Insurance Company of the Year three times running is fantastic recognition of the hard work our people put in every day which ultimately delivers for our customers, advisers and distribution partners, as well as our shareholders.

“What’s exciting is that we know there’s more growth to come from this amazing company. We’re firmly focused on our goal of setting the business up for a sustainable and successful future with our customers at the centre of everything we do.”

The judges commended Fidelity Life for its customer/adviser insights platform Listening Post, commitment to lifting professional standards in the industry, and high employee retention and engagement scores.