Eligible Fidelity Life customers who are facing financial hardship as a direct result of the recent flooding in Kaikōura and the Waitaki District can apply to have their premiums temporarily waived. Premiums may be waved for up to 3-months, with the potential to extend for up to a further 3-months, without affecting their insurance protection.

Fidelity Life’s Chief Commercial Officer David Winspear says the focus is on supporting customers and communities impacted by the recent rain in Kaikōura and the Waitaki District.

“We know many people are dealing with the immediate impacts of the flooding and the challenges that come with recovery. Insurance is there for life's unexpected moments, and our premium relief is designed to provide some breathing room while reassuring customers that their cover remains in place.

“It's one practical way we can help people focus on getting back on their feet and supporting their families during this difficult time, knowing their protection is still there when they need it most.”

To access these relief offers available, Fidelity Life customers should contact their financial adviser or Fidelity Life on assistance@fidelitylife.co.nz. The offer is open to eligible Fidelity Life customers until 7-October 2026.

For more information customers should visit Severe weather relief | Fidelity Life and advisers should visit Severe weather relief | Advisers.