
Regulation
ISO defends its fee structure
Thursday 28th of October 2010
Other dispute resolution providers have taken a different approach to fees with costs for different stages of the process.
Financial Services complaints Ltd (FSCL) charges $1,300 for stage one of complaint resolution, $2,000 for a matter under $50,000 with a chief executive decision or $6,000 for a matter over $50,000 with an expert panel decision. It also gives one free $1,300 complaint...
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