Russell Hutchinson Opinion
Seven deadly sins of the policy document
Monday 18th of April 2016
As an industry we should pay more attention to them and make them work better for us. After years spent analysing hundreds of policy documents, as well as haggling over them in disputes, we have a view about what makes them difficult. These are the main problems with insurance contracts and our prescriptions for fixing them – and workarounds for those of us that still have to use them in the me...
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