Commission files charges against Youi insurance
Insurance

Commission files charges against Youi insurance

The Commerce Commission has filed charges in the Auckland District Court against insurance firm Youi NZ Pty Limited, alleging it employed misleading sales techniques when attempting to sell policies to consumers who were only seeking a quote.

Thu, Aug 11th 2016 10:19AM
Sponsored Content
Protecting access to healthcare while keeping premiums within reach
4 min read
Banking on digital transformation – how Teams is reshaping financial services.
7 min read
nib is announcing a world of new benefits for your customers
2 min read
FMA launches next stage of churn probe

FMA launches next stage of churn probe

3 min read
Asteron keeps focus on sustainability

Asteron keeps focus on sustainability

2 min read
Insurance site set for launch

Insurance site set for launch

1 min read
Ballantyne hopeful of OIO nod 'soon'

Ballantyne hopeful of OIO nod 'soon'

2 min read
KiwiSaver approach to health insurance needed

KiwiSaver approach to health insurance needed

2 min read
Adviser products shine

Adviser products shine

2 min read
Fidelity names new CEO

Fidelity names new CEO

2 min read
Insurers welcome FAA changes

Insurers welcome FAA changes

3 min read
Support for simple products

Support for simple products

2 min read
Associations: Act on dodgy advice

Associations: Act on dodgy advice

3 min read
Accuro commemorates 45th birthday by strengthening ties with the public health system

Accuro commemorates 45th birthday by strengthening ties with the public health system

2 min read
What the FMA will do next

What the FMA will do next

2 min read
Minister says no commission ban

Minister says no commission ban

2 min read
FMA says commission drives churn

FMA says commission drives churn

4 min read
Why financial advice matters

Why financial advice matters

5 min read
NEWS BITES
What's Hot
Kernel goal: Wealth OS for all
Wed, Jul 29th 2026 07:47PM
01
02
03
Non-banks can call themselves banks
Thu, Jun 4th 2026 09:03AM
04
Latest Comments
Fidelity Life offers premium relief to customers affected by flooding
Stay in touch with your Clients and Prospective Clients, not by email, not by text Pick up the phone and meet them for a coffee, or a wine…
1 month ago AlBean
Fidelity Life offers premium relief to customers affected by flooding
Longitude68 is right that AI is reshaping wealth advice fast - it's already widespread offshore, even if not yet here, and our industry will need to catch up quickly to deliver more deliberate, efficient client solutions. That said, most clients I encounter - largely Silent Generation and Boomers - will keep paying a relationship premium, within reason, to continue with a trusted advisor. Technology's real impact will be displacing advisers built around a single product or philosophy, which will be exposed as the commodities they are.
1 month ago Pragmatic
Can the NZ economy grow while house prices stagnate?
Between Silk & Conway they currently receive from the NZ taxpayer a salary package in excess of $1M annually. Given they and former Reserve Bank Governor Adrian Orr were collectively responsible for the decisions which saw NZ house prices spiral out of control it's baffles belief now that they still have jobs.
1 month ago Amused
Fidelity Life offers premium relief to customers affected by flooding
you will never give or receive a warm handshake from AI when you are seeing a client for a terminal illness claim, and you both know you will never see each other again. AI can not look a widow in the eye and tell her it will take care of things, and it will be OK.
1 month ago Aggressively_passive
Fidelity Life offers premium relief to customers affected by flooding
A high level of my appointments are now being made with an AI agent. “Sarah” responds to inquiries by phone, converses with prospective clients then books them into my calendar. Yesterday a prospect asked Sarah whether she was an AI robot. Sarah responded with a yes and continued to tell him a joke, which he had requested. That interaction was enough for this engineer to proceed with a booked appointment with me. Only time before this old dog is replaced I guess.
1 month ago John Milner