'Not all advisers churning'
Insurance

'Not all advisers churning'

New Zealand’s financial advice sector has welcomed the Financial Markets Authority’s long-awaited report into life insurance churn – but said its findings shouldn’t be taken as representative of the industry as a whole.

Susan Edmunds
Fri, Mar 23rd 2018 06:00AM
Sponsored Content
Protecting access to healthcare while keeping premiums within reach
4 min read
Banking on digital transformation – how Teams is reshaping financial services.
7 min read
nib is announcing a world of new benefits for your customers
2 min read
FMA: We're putting life advisers on notice

FMA: We're putting life advisers on notice

3 min read
Insurers: Disclosure rules should help clients

Insurers: Disclosure rules should help clients

2 min read
Fidelity Life powers up income protection

Fidelity Life powers up income protection

3 min read
Broker pleads guilty

Broker pleads guilty

1 min read
Shake-up coming for RFA insurance advisers

Shake-up coming for RFA insurance advisers

2 min read
ANZ puts OnePath on the block

ANZ puts OnePath on the block

2 min read
Adviser's in-laws lose IFSO complaint

Adviser's in-laws lose IFSO complaint

2 min read
Law review terms released

Law review terms released

3 min read
Platforms' commission question

Platforms' commission question

3 min read
Employment growth gets credit for insurance increase

Employment growth gets credit for insurance increase

2 min read
Lack of prospectus costs adviser insurance claim

Lack of prospectus costs adviser insurance claim

2 min read
Advisers get automation boost

Advisers get automation boost

2 min read
Insurance bosses poorly prepared for change: Naylor

Insurance bosses poorly prepared for change: Naylor

3 min read
Insurers: Robo won't replace advisers

Insurers: Robo won't replace advisers

2 min read
Southern Cross launches gender-inclusive application

Southern Cross launches gender-inclusive application

2 min read
NEWS BITES
What's Hot
Kernel goal: Wealth OS for all
Wed, Jul 29th 2026 07:47PM
01
02
03
Non-banks can call themselves banks
Thu, Jun 4th 2026 09:03AM
04
Latest Comments
Fidelity Life offers premium relief to customers affected by flooding
Stay in touch with your Clients and Prospective Clients, not by email, not by text Pick up the phone and meet them for a coffee, or a wine…
1 month ago AlBean
Fidelity Life offers premium relief to customers affected by flooding
Longitude68 is right that AI is reshaping wealth advice fast - it's already widespread offshore, even if not yet here, and our industry will need to catch up quickly to deliver more deliberate, efficient client solutions. That said, most clients I encounter - largely Silent Generation and Boomers - will keep paying a relationship premium, within reason, to continue with a trusted advisor. Technology's real impact will be displacing advisers built around a single product or philosophy, which will be exposed as the commodities they are.
1 month ago Pragmatic
Can the NZ economy grow while house prices stagnate?
Between Silk & Conway they currently receive from the NZ taxpayer a salary package in excess of $1M annually. Given they and former Reserve Bank Governor Adrian Orr were collectively responsible for the decisions which saw NZ house prices spiral out of control it's baffles belief now that they still have jobs.
1 month ago Amused
Fidelity Life offers premium relief to customers affected by flooding
you will never give or receive a warm handshake from AI when you are seeing a client for a terminal illness claim, and you both know you will never see each other again. AI can not look a widow in the eye and tell her it will take care of things, and it will be OK.
1 month ago Aggressively_passive
Fidelity Life offers premium relief to customers affected by flooding
A high level of my appointments are now being made with an AI agent. “Sarah” responds to inquiries by phone, converses with prospective clients then books them into my calendar. Yesterday a prospect asked Sarah whether she was an AI robot. Sarah responded with a yes and continued to tell him a joke, which he had requested. That interaction was enough for this engineer to proceed with a booked appointment with me. Only time before this old dog is replaced I guess.
1 month ago John Milner