GoodReturns | NZ’s financial adviser news-item centre

New law - new rules

You may have noted that I sometimes have a penchant for controversial comments. This isn't just to be contentious around the changes we have to deal with; it's to raise awareness of changes to how we are expected to work with the new rules.

Thu, Jul 13th 2023 08:19AM

The single biggest challenge with existing policies

7 min read

New Regime, New Thinking

4 min read

Where in the Code is this?

5 min read

Things advisers should be doing at claim time

It pays to be involved with clients at claim time and understand your policy wordings; I have been astounded over the years, despite product accreditation, about the number of advisers that just don't know their policy wordings. We need to do better.

3 min read

Things advisers should be doing at claim time

When really does a life insurance policy start?

Jon-Paul Hale picked apart the disclosure requirements for clients in his last article. But one thing that struck him, and a few colleagues, was one simple fact. When does a policy actually start?

5 min read

When really does a life insurance policy start?

Specificity and Policy Wordings

We're heading into the final stretch where everyone should have their licensing and education requirements done; I'm not going to dwell on this, other than to say well done for getting it sorted and continuing your journey with this great industry!

5 min read

What’s the choice?

Given that life advisers are now required to play both sides of the client relationship, which side prevails?

5 min read

How are you treating your 18-21-year-olds?

This may come across as a little esoteric and doing obscene things to spiders, but stick with me.

5 min read

How are you treating your 18-21-year-olds?

Putting a locum into your firm may be harder than you think

Under new licensing rules financial advisers are required to have a locum plan, but Jon-Paul Hale argues putting one in place for single adviser businesses is nearly impossible.

5 min read

Putting a locum into your firm may be harder than you think

Privacy is the issue no one is talking about

I'll get this out upfront; this is an issue that's not an issue until it is an issue, which will be the current view of many.

5 min read

Privacy is the issue no one is talking about

Vocational retraining - the improvements

I talked about the situation of vocational retraining in my previous article. It appears to be broken. How do we fix it?

6 min read

Vocational retraining - the improvements

Vocational Retraining - Does it work?

When it comes to disability, having income protection is essential, but what about when recovery is challenging and returning to work isn’t easy to impossible?

3 min read

Are your clients happy?

I would postulate that many of your current clients are not happy. But that isn't necessarily due to your actions or inactions.

5 min read

Should we have simpler products?

Part of the discussion with consumer groups, FMA, Providers, Government; Are our products too complex?

4 min read

Overcomplicating Advice

There has been a lot of debate with various advice approaches over the years. Russell Hutchison has written a good article on practices recently here https://www.goodreturns.co.nz/article/976519597/advisers-key-to-closing-the-protection-gap.html.

4 min read

Has Consumer got it right on insurance and advisers?

Consumer has released its latest insurance provider satisfaction survey. Adviser Jon-Paul Hale reckons it has lots of speculation and opinion but little real substance.

5 min read

Has Consumer got it right on insurance and advisers?

Did your client understand your advice?

Jon-Paul Hale says complying with Code Standard 4 is going to be a problem for advisers. Here's why.

5 min read

Vax chat hits a raw nerve - advisers can do better

It seems a recent article on Covid-19 and underwriting the unvaccinated hit a raw nerve with some readers, and the responses across the Good Returns site raised an eyebrow or two.

5 min read