Consumer has released its latest insurance provider satisfaction survey. Adviser Jon-Paul Hale reckons it has lots of speculation and opinion but little real substance.

Jon-Paul Hale says complying with Code Standard 4 is going to be a problem for advisers. Here's why.

It seems a recent article on Covid-19 and underwriting the unvaccinated hit a raw nerve with some readers, and the responses across the Good Returns site raised an eyebrow or two.

Where is this Covid thing going to take us with health and life insurance?

Now the dust from March is settling and advisers have got their heads around most of what is required, it's time to start pushing forward with getting full licensing done.

The advice industry is undergoing much change, and you could be forgiven if you hadn't noticed what's happening to our brethren - mortgage advisers.

We well know that calling the provider, it doesn't matter who or what discipline, the chance of getting a 100% accurate answer is unlikely.

Frankly, there are only two reasons loss of earnings, agreed or indemnity, is sold over agreed value - the commission is more, and the work required is less than doing non-taxable agreed.

The industry has been watching the ups and downs of the Financial Service Providers Register (FSPR) like a hawk, and it seems we are finding the data somewhat less helpful than we anticipated.

We've all seen the renewals for various PI schemes starting to be published and it would be fair to say people are experiencing a bit of shock.

Yes, it is somewhat of a minefield and the further down the rabbit hole you go the less sense it makes.

Education is one area we need to spend more time on than we have previously budgeted and considered, although we all knew it was coming.

I think there's an awful lot of "we do it this way because we have always done it this way" going on in the life insurance industry right now.

I was challenged the other day when I was told, "you have to stop thinking about financial planning as being something unrelated to life insurance advice".

How's that strange new world looking, different or much the same?