GoodReturns | NZ’s financial adviser news-item centre

Embracing Change

Embracing Change

Jon-Paul Hale runs the rule over insurer's change of servicing requirements.

Jon-Paul Hale

Mon, Nov 3rd 2025 07:39PM

Trauma Cover; the good, the bad, and the ugly

Trauma Cover; the good, the bad, and the ugly

Trauma Cover: Are we thinking things through or just doing what we have always done?

Trauma Cover: Are we thinking things through or just doing what we have always done?

Modern-Day demands of income protection

Modern-Day demands of income protection

Service levels and transfer of workloads

Service levels and transfer of workloads

Should FAPs be accepting signature-less policy processing

Should FAPs be accepting signature-less policy processing

Medical premiums and the public system

Medical premiums and the public system

CoFI: Is this the catalyst for changing service commissions?

CoFI: Is this the catalyst for changing service commissions?

Medical premiums and the public system

Medical premiums and the public system

Managing Change

Managing Change

Should we be commoditising life insurance?

Should we be commoditising life insurance?

Complaints processes and the rules can be two different things

Complaints processes and the rules can be two different things

Policy value and retrospective advice

Policy value and retrospective advice

CPI, it's simple, right?

CPI, it's simple, right?

Appalling agency application processes

Appalling agency application processes

Be clear in explaining unfunded medicines

Be clear in explaining unfunded medicines

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