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'Bullying' banking conduct
Jon-Paul Hale

'Bullying' banking conduct

Advocating for your client is a fundamental aspect of being an adviser – even if that means making yourself "a pain in the arse", writes Jon-Paul Hale.

Fri, Dec 4th 2020 03:25PM

Privacy and process why it is crucial to your business

Privacy and process why it is crucial to your business

10 min read
Does liability for advice stop when clients are sold?

Does liability for advice stop when clients are sold?

7 min read
Covid-19 changes discussions with clients

Covid-19 changes discussions with clients

5 min read
Hunters v gathers in the new world

Hunters v gathers in the new world

6 min read
Should you stay, or should you go?

Should you stay, or should you go?

8 min read
Level five isn't the big issue for advisers; It's something else

Level five isn't the big issue for advisers; It's something else

7 min read
Tied Agency 2.0 – spelt out

Tied Agency 2.0 – spelt out

6 min read
Some sense with regulation

Some sense with regulation

4 min read
Partners Life market changes

Partners Life market changes

6 min read
To FAP or not to FAP, the update

To FAP or not to FAP, the update

8 min read

0 min read
The Covid edition

The Covid edition

5 min read
Putting the case for income protection

Putting the case for income protection

6 min read
Good customer outcomes, where did this term come from?

Good customer outcomes, where did this term come from?

5 min read
Health system not helping income protection claims

Health system not helping income protection claims

4 min read

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Good Returns was established in 1997 and was one of the first successful online publishers in New Zealand and continues to be a publishing leader. Good Returns is held in high-regard by its target audience, the financial services industry. A team of highly experienced business journalists update the site daily with topical, breaking and relevant news and views. The team is led by founder and publisher Philip Macalister.
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